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By John Kilroy on July 25, 2011

The Grand Opening of Roush Yates’ newest 40,000 square-foot performance products store in Mooresville, North Carolina, is on Saturday, July 23, 2011.

Doors open at 11:00 am and the festivities last until 3:00 pm. Food and activities will also be provided at this opening celebration.

For more information, go to www.roushyates.com or call 877/604-8077.

By John Kilroy on July 25, 2011

We got a reminder from Kerry Novak that Crower is holding its annual Customer Appreciation Day, including a car show with 120 cars, on Saturday, July 23, from 10 a.m. to 4 p.m. We wanted to help spread the news.

There will be dragsters, hot rods, low riders, Bonneville cars, oval track race cars and more. A ton of fun.

Here's the address: 6180 Business Center Court, San Diego.

Click here to get the pdf of the Crower flyer for the event.

You can catch up with all the Crower news at www.crower.com.

By John Kilroy on July 20, 2011

We'll put the racing industry against any other industry when it comes to customers service. Racing retailers, engine builders, fabricators and other racing businesses almost universally tend to go above and beyond to keep their customers racing.

However, if you want to take a few minutes to review and maybe rethink the customer service at your racing business, you may want to check these thoughts from Ed Hess, a professor at the University of Virginia’s Darden Graduate School of Business. He shared his perspective on customer service with us, and we thought we’d pass along his advice for your consideration. Hess has a new book “Growing an Entrepreneurial Business: Concepts & Cases” out by...

By Meredith Kaplan Burns on July 14, 2011

Southern California summer heat welcomed the inaugural JE Pistons NMRA/NMCA West Coast Shootout, presented by Lucas Oil, over the weekend of July 8–10, but that didn’t deter the hardcore muscle car enthusiasts from turning out for the series’ first appearance at the Auto Club Dragway in Fontana, California.

For years I had read about the awesome NMRA and NMCA events in Race Pages and Fastest Street Car, respectively, which are put on by the ProMedia group, but they were always a few thousand miles away from the PRI offices in California. But this time I was only a short drive away from the Inland Empire track, so I took advantage of the close proximity.

For any horsepower aficionado, what a great...

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